FAQ

View our answers to the most frequently asked questions



How do payments work?

We require a 50% deposit to get started on your website. The other 50% will be required when your website is ready to go live. By default, payments will be sent to your email by an invoice via PayPal. We are open to discussing other payment methods.

How long does it take?

Our platform is for auto detailers and auto repair technicians that need a tool to manage their customer and job data.

How does Caliper make management easier for detailers?

Our recent projects have averaged around a few days to a week for completion, however this will depend on the size of your website and any specific requests.

Can I update the website myself?

If you have a WordPress website, there will be a CMS for you to make updates yourself. We only offer WordPress in the Platinum package because you can add pages on your own.

Are there any monthly costs?

We do not force any monthly costs on anyone. If you would like us to update your website frequently and/or large updates we offer a $40 monthly maintenance plan, or we charge $100 per update.

I already have my domain purchased, can you still build my site?

Yes, but we are going to have to transfer the domain to our end first. This may take 5-7 business days or more, and there will be a $25 non-refundable charge for the transfer.

What is a Google Ad Credit?

This is where we take a portion of your payment and boost your website traffic on Google's platform putting your website at the top of search results until the Ad Credit is used up.

How long is my domain name good for?

1 year. We will notify you when it is ready to renew and send you an invoice for the domain renewal. If you are on the maintenance plan, then your renewal is covered.



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How does Caliper track the growth of my business?

As you log your clients and jobs, Caliper will show your total income, returning clientele and other important key factors.

Who is Caliper for? Who can use it? Only detailers?

Our platform is for auto detailers and auto repair technicians that need a tool to manage their customer and job data.

How does Caliper make management easier for detailers?

We take the stress out of storing your contacts, your services, and quoting job estimates from any device.

Is there a monthly or yearly cost to use this platform?

Our platform is free for use!

Is there support if I need help with using Caliper's CRM?

Yes. Contact us anytime and we'll be happy to assist you with the platform and the functionality.

How is Caliper free? Shouldn't there be costs to keep it running?

We're happy you asked! It's our passion to build awesome software products. Since we have the technical knowledge, costs are lower.



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